Terms
Clear rules. No surprises.
What's included
- Licensed captain and professional crew
- Fuel for standard cruising — no fuel surcharges
- Ice, bottled water, and cooler
- Bluetooth sound system
Not included
- Food and beverages
- Crew gratuity (see below)
- Custom pickup locations or docking stops (restaurants, other marinas) — pickup at the yacht's home marina is included
Crew gratuity
Each vessel's configured minimum and collection method applies. A vessel's holiday percentage is per-vessel and can only raise its normal minimum; the holiday calendar includes the Friday-through-Monday Memorial Day and Labor Day weekends.
When the vessel uses direct-to-crew collection, the server-resolved minimum is disclosed but never added to charged checkout totals. The vessel's configured collection method is shown before booking.
Additional gratuity may be given at the guest's discretion based on service.
Payment
The required booking payment shown at checkout reserves your date, crew, and vessel.
Balance due day of charter. Pay the balance by cash or Zelle and you skip the card processing fees and taxes that apply to card payments.
We accept card (including Apple Pay), Zelle, and cash.
Card payments include sales tax and processing fees — both itemized at checkout before you pay.
Security deposit
Some vessels require a refundable security deposit. If yours does, you'll see the exact amount before you book. It's $300 on most boats, and some set their own amount.
Depending on the boat, it's charged either when you book or on the day of your charter. It's returned in full after the post-trip inspection, as long as there's no damage. Card deposits are refunded within 3 business days. Cash and Zelle deposits are returned the same way you paid them, and we'll confirm the timing with you directly.
Common reasons a deposit is kept: smoking burns, flushing anything besides toilet paper, stains, or excessive mess. Point out any existing damage when you board — the crew documents vessel condition before and after every trip, so you're never blamed for damage that was already there.
Guest limit
13 people max on board — you plus 12 guests. Children and infants count toward the limit. Crew doesn't count.
It's a federal rule for this class of vessel, not ours. The captain can refuse boarding or end the trip if it's exceeded. Larger groups are possible on specially inspected event vessels — contact us.
Pets are the captain's call and vary by boat — ask before booking. Some captains welcome small pets; some boats don't allow them.
Conduct
No illegal drugs or weapons on board. The captain may deny boarding to anyone who's unsafe or heavily intoxicated.
Dangerous, aggressive, or illegal behavior ends the trip early — no refund. Where it's safe and practical, the captain will return a single disruptive guest to the dock rather than end the trip for everyone. The captain has final say on all safety and conduct matters.
Food, drinks & alcohol
Bring your own food and drinks — BYOB is welcome and legal on private charters in Florida.
No glass on board — cans and plastic only.
Your captain and crew never drink.
Swimming & water toys
Swimming is allowed only when the engines are off and the captain confirms it's safe. The captain can pause or end water activities at any time.
Jet skis, floats, and water toys are used at your own risk.
Damage & late return
You're responsible for any damage caused by you or your guests.
The boat must come back on time. Late returns are billed at the boat's hourly rate in 30-minute increments — delays caused by the crew, marina, or fueling never count against you.
Want more time on the water? Extra hours are often available day-of if the boat's schedule allows — arrange it with the captain before your scheduled end time, billed at the boat's hourly rate.
Cancellations
Customer cancellations are final. No refunds on customer cancellations.
If weather or mechanical issues prevent safe departure, you choose: rebook free or take 100% of your money back. Safe-departure calls are made by the captain based on official marine forecasts and vessel condition.
Rescheduling
One free date change per booking — request it in writing at least 30 days before your charter date.
Inside 30 days, no date changes. This is separate from the Perfect Day Guarantee: if weather or mechanical issues prevent safe departure, you choose: rebook free or take 100% of your money back.
Arrival
Your exact boarding location is shown on the yacht's page and confirmed in your booking email.
Arrive on time. If you're running late but stay in communication with us, you can still board when you get there and use the time remaining — the clock doesn't stop. If we don't hear from you, the charter is canceled without refund.
Charter time includes boarding and the safety briefing. If law enforcement stops the boat for a routine check, the clock doesn't pause — but routine checks are usually brief, and if one runs long the captain will make up the time when the day's schedule allows.
No-shows
No notice, no refund.
Safety
The captain has final authority on all safety decisions — including weather calls, route changes, and trip cancellations.
Charters cruise Miami local waters and Biscayne Bay. The exact route — and anything beyond it — is the captain's call based on conditions that day.
Liability
We are not responsible for lost or damaged personal items.
Changes
We may adjust the schedule, route, or vessel when conditions or maintenance require it. Any substitute vessel will be comparable or better — if you're not happy with the substitute, you get a full refund.
Agreement
By booking, you agree to these terms.
SMS Terms
Program: Vice City Yacht Club charter service messages, sent by Vice City Yacht Club.
Messages cover booking confirmations, pre-trip steps and document links, payment receipts, and trip-day coordination. If you separately opt in, we may also send occasional offers.
You can cancel at any time by replying STOP. After you send STOP, we will send a confirmation text, and no further messages will follow unless you opt back in.
For help, reply HELP, call (305) 724-6877, or email jovan@vcy.club.
Carriers are not liable for delayed or undelivered messages.
Message frequency varies.
Message and data rates may apply.
For details on how we handle mobile numbers and consent, see the SMS section of our Privacy Policy.
Questions?
(305) 724-6877