What happens if I cancel a Miami yacht rental?

Planning · By The VCYC Team · August 19, 2026 · 9 min read

Customer cancellations and no-shows are final with no refund. If weather or mechanical issues prevent safe departure, choose free rebooking or a 100% refund; one date-change request is allowed 30 or more days before the charter.

If weather or mechanical issues prevent safe departure, you choose a free rebooking or a 100% refund. That guarantee applies to an unsafe departure decision, not to a customer's ordinary cancellation or a no-show.

When the safety guarantee applies

The captain makes the safe-departure call using official marine forecasts and vessel condition. If weather or a mechanical issue prevents safe departure, the customer chooses between a free rebooking and a 100% refund. The current policy does not promise a refund merely because a customer is concerned about a forecast, and it does not state a general mid-charter refund formula or refund-processing time.

Customer cancellations and no-shows

Customer cancellations are final with no refund. No-shows are also final with no refund. Those rules are separate from the weather or mechanical safe-departure guarantee, so do not treat a personal change of plans or a forecast concern as the same event.

One written date-change request is allowed when it is made at least 30 days before the charter. Inside 30 days, there are no date changes. A date-change request is not the same as a safety cancellation, and the written timing condition applies to the request.

What to check for your booking

Review the terms for the selected booking and keep any written request. If conditions may affect safe departure, wait for the captain's decision rather than treating an unofficial weather opinion as a cancellation determination. If you need to change plans, send the one written request at least 30 days before the charter.

Frequently asked questions

Do I get a refund if I cancel the charter? No. Customer cancellations are final with no refund. The separate exception is when weather or mechanical issues prevent safe departure; then the customer chooses a free rebooking or a 100% refund.

What happens if weather prevents safe departure? If weather or a mechanical issue prevents safe departure, the customer chooses a free rebooking or a 100% refund. The captain makes the safe-departure call using official marine forecasts and vessel condition.

Is a bad forecast by itself a refund exception? The current guarantee applies when weather or mechanical issues prevent safe departure. It does not state that a customer's forecast concern alone creates a refund exception. The captain makes the safe-departure decision.

Frequently Asked Questions

Do I get a refund if I cancel the charter?

No. Customer cancellations are final with no refund. The separate exception is when weather or mechanical issues prevent safe departure; then the customer chooses a free rebooking or a 100% refund.

What happens if weather prevents safe departure?

If weather or a mechanical issue prevents safe departure, the customer chooses a free rebooking or a 100% refund. The captain makes the safe-departure call using official marine forecasts and vessel condition.

Is a bad forecast by itself a refund exception?

The current guarantee applies when weather or mechanical issues prevent safe departure. It does not state that a customer's forecast concern alone creates a refund exception. The captain makes the safe-departure decision.

How late can I request a date change?

One written date-change request is allowed at least 30 days before the charter. Inside 30 days, there are no date changes.

Does the policy state when a refund arrives?

No. The current source states the choice of free rebooking or a 100% refund when safe departure is prevented, but it does not state a refund-processing time.

Vice City Yacht Club